Consent form
Dog Training
Terms and conditions
Definition
Agreement means the quotation, acceptance and the following terms and conditions.
Work or works means behaviour consultation, training, handouts, written report, behaviour program, training program created by Nutty Mutts. It may also describe other services such as administrative, training meetings and other tasks which are necessary in the creation of the program.
Nutty Mutts means Nutty Mutts Dog Walking, Dog Training and Dog Grooming it can also extend to Gemma Mason and confirmed associates.
The Client means the individual who requested the work.
Amendments means any alteration to the work.
Guarantee
Nutty Mutts shall create the agreed work for the use of the client. The client may use the work or works only in its original form and only for its original use for the animal named and described within the work.
Behaviour work cannot be guaranteed with any animal.
Nutty Mutts shall create behaviour and training programme to the specifications of the problems assessed at the first training session and will make amendments to the training and behaviour programme accordingly.
The training and behaviour programme is specific to the dog(s) that the programme has been designed for and should not be used in part or whole with any third party.
The client shall agree not to sell, destroy, deface, alter or part with work created by Nutty Mutts or permit it to be given or done so by any third party.
General
Work created by Nutty Mutts is charged to the client at the agreed amount.
The full charge of the service is payable at the first main consultation/training session.
Deadlines set in the agreement will not affect Nutty Mutt’s right to be paid.
If work is cancelled the client shall reimburse Nutty Mutts for any and all losses arising. In the event that work is cancelled, ownership of the work remains the property of Nutty Mutts and the Client is not authorised to use any part of the work.
Ownership of the work shall not pass to the client until all charges have been paid in full.
All work created by Nutty Mutts for the client is to be used for the sole purpose for which it was created. The client does not have the right to resell work created by Nutty Mutts or repurpose it without written consent from Nutty Mutts.
Nutty Mutts is entitled to assign any or all of its rights and obligations included in this agreement to third parties.
Nutty Mutts reserves the right to refuse to provide service or create work at its own discretion.
Nutty Mutts cannot always guarantee to start work immediately.
If no timescale has been agreed for a service Nutty Mutts will not be responsible for any losses to the client if deadline is not met.
Once the work meets the terms of the quotation with its specifications any modifications to the work will be considered an amendment to the contract and charged accordingly.
Amendments to programmes and training/classes may incur an additional charge beyond that of the original invoice.
All amendments must be agreed by both Nutty Mutts and the client.
Amendments may exceed original deadlines agreed by Nutty Mutts and the client.
Behaviour and training programmes are completed within the agreed timescale– this is confirmed at time of booking.
Update due to XL Bully Ban:
1.The dog is registered with the index of exempted dog (IED) and a copy of the life certificate is obtained and provided in the event of a claim.
2. A copy of the public liability insurance certificate for the dog is obtained and provided in the event of a claim.
3. The dog handler ratio is 1:1 with their handler at all times
4. The dog is Neutered – in line with Government terms
5. The dog is Micro Chipped
6. The dog is kept on a lead and muzzled at all times – in public
7. If walked on a 1:1 basis in a privately rented secure field, Nutty Mutts may remove the lead and muzzle on the following basis:
The field must be private property with no public access passing through
The field must be securely fenced so the dog cannot escape
The dog is kept on a lead and muzzled until the gate is shut when entering the field
The dog is put back on a lead and muzzled before opening the gate to leave the field
If the household has more than 1 dog, they can come to the field together as long as they have a minimum of 1 handler. All dogs leads and muzzles can be removed once in the field including the XL Bully.
If there are dogs from different households, the banned breed will need to remain muzzled and on a lead at all times with a 1:1 handler.
Payment
The client shall pay Nutty Mutts the full price of the service at the first consultation/training session.
Nutty Mutts expects payment in full by electronic bank transfer or cash.
All quotes and tenders are valid for a period of thirty days.
Interest will be charged per day on all payments received outside of payment terms at the rate of eight per cent above the Bank of England Base Rate.
Whilst outstanding payment is due Nutty Mutts reserves the right to withhold the designs services or goods.
Any payment returned by the bank or card company will incur £10 admin charge as well as any charges made by the bank
In case collection proves necessary, the client agrees to pay all fees (including all legal fees and court costs) incurred by that process. If for any reason whatsoever Nutty Mutts are unable to provide an agreed product or service in accordance with these terms and conditions our liability shall be limited in its entirety to a proportional refund of any fees paid by you for the service or product.
All administrative fees to third parties and the time taken to organise will be charged to the client irrespective of any quoted amount set out in the quotation with its specifications.
Sale Of Goods
By placing an order you agree to these Terms and Conditions which form the only agreement between us. Nutty Mutts reserves the right to make changes to the items shown on this website and to remove styles and goods.
We have made every effort to ensure that the colours and images used on this website give a good representation of the products themselves, but we cannot guarantee this due to monitor resolution/brightness.
Delivery
We will normally deliver goods within 5-10 working days subject to the goods being in stock. If there is going to be a delay for any reason we will advise you. We will not be liable for any consequential loss caused by failure of the carrier to deliver.
The price of the goods will be the price ruling at the date of order. All prices quoted include post, stamp, packing and VAT.
Cancellation And Termination
Nutty Mutts may, by written or verbal notice, terminate any agreement at its discretion:
If the client fails to pay which has become overdue.
If the client breaches any of the terms of the agreement.
If Nutty Mutts discovers that the client’s use of work produced is unethical misleading or morally corrupt.
If the client’s use is in anyway harmful to Nutty Mutts or its reputation.
The client may cancel the agreement at anytime but may be invoiced up to the full amount quoted based on the degree to which the work has been completed and on the extent to which time has been allocated to the project that cannot be effectively used to generate revenue that would be otherwise lost.
A service will be deemed as cancelled if there is more than 30 days from the first training or consultation.
No refunds will be issued.
Nutty Mutt’s LIABILITY
Nutty Mutts shall have no liability under any circumstance whatsoever to the client for financial loss or loss of profit.
Nutty Mutts will not be held responsible under any circumstances whatsoever to the Client for a lack of time, effort and circumstances from the work.
In no event will Nutty Mutts be liable to the client or any third party for damages or losses.
Nutty Mutts will not be liable for any loss, injury or liability to the client.
Handlers and/or owners remain responsible for their dogs at all times and are advised to ensure they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog to property or to a third party.
COMMUNICATION
Nutty Mutt’s preferred method of communication is by messenger, message or email.
However, documents can be sent by traditional post, if no email address is available, this will incur a postal fee to send through reports to the client at the current postal rate and packaging.
Nutty Mutts shall not be held responsible for spelling mistakes or typing errors to any documents. Signatures are not required to start a contract; verbal communication, email or other exchanges are legally binding.
Complaints procedure
ADVICE
The information and any treatment suggested consists of Nutty Mutt’s personal views and are based on the information given to Nutty Mutts by the client or person responsible for the animal(s) and or Nutty Mutt’s own conclusions resulting from personally gained evidence of the animal and the related behavioural problem, which must be raised in writing within 24 hours of the initial consultation to nuttymutts@outlook.com.
Nutty Mutts reserve the right to amend these terms and conditions at any time.
Treatment plans, for the most part, will not be successful overnight. This requires a good deal of patience. Nutty Mutts cannot guarantee that this will work, as each animal is an individual case, nor is it possible to foresee if another problem may arise as a result of the treatment. All programs are specific to a certain animal and should not be tried on any other pet, only the animal whose name that appears on the information.
Nutty Mutts encourages clients to contact their veterinary surgeon prior to putting the actions into effect, if they are concerned. By booking one of Nutty Mutt’s services, you are agreeing to these Terms and Conditions. Once booked and paid for, there is no refund available.
Nutty Mutts reserves the right to cancel or change an appointment at any time by notice with immediate effect, without cause. By booking you will agree to keep the date and time of the consultations. If changes to the date and/or time need to be altered by you, then 48 hours notice will need to be given, otherwise a charge of £10 will be incurred on top of the existing consultation fee.
Bookings
Nutty Mutts will send you a confirmation or receipt when payment is made in full or first payment is received if requested.
If you need to cancel this training session, then unless Nutty Mutts are notified within two weeks, no refund is given.
Whilst every care is taken to ensure the safety of both you and your dog whilst attending this workshop/training course with Nutty Mutts, please note that no responsibility can be accepted by Nutty Mutts for any injury to yourself or your dog, or any sickness or disease contracted.
I have read the above conditions relating to training with Nutty Mutts and agree to be bound by them.
Please see our website for full terms and conditions.
Data Protection
Nutty Mutts will collect information from you for registration and training purposes and be in accordance with the Data Protection Act 1998. None of this information is ever passed on to a third party. By booking onto a class or training sessions you will be added to our mailing list and can unsubscribe at any time by emailing nuttymutts@outlook.com with the subject title “UNSUBSCRIBE”. We will also take photos during classes/sessions and use feedback for marketing purposes (website, Facebook, etc), only first names will be used; please let Nutty Mutts know if you do not want photos or feedback used in this way.
Disclaimer
Owner agrees to indemnify and hold Nutty Mutts harmless from all liability for any loss, damage or injury to persons, animals or property arising from or related to owner’s pet. Owner agrees that Nutty Mutts shall not be liable for loss or damage to animal for any reason unless said loss or damage was a direct result of Nutty Mutt’s negligence. You also agree to make any person who accompanies you to a session(s), or takes your place, aware that they are also there at their own risk.